Terms and Conditions of your Account

By subscribing to or using iGObanking.com®, a Division of Flushing Bank, you agree to the terms of this Agreement. Please read this Agreement carefully and print a copy for your records. In this Agreement, "you" or "your" refers to the person(s) subscribing to or using iGObanking®, a division of Flushing Bank, or anyone else with the authority to deposit, withdraw or exercise control over funds in an account, and "we", "us" or "our" refers to iGObanking®, a Division of Flushing Bank.

Important information about procedures for opening a new account
To help the government fight the funding of terrorism and money laundering activities, Federal Law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

What this means for you: when you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.


This document, along with any other documents we give you pertaining to your account(s), is a contract that establishes rules, which control your account(s) with us. Please read this carefully. If you sign the signature card or e-signature card or open or continue to have your account with us, you agree to these rules. You will receive a separate schedule of rates, qualifying balances and fees if they are not included in this document. If you have any questions, please call or email us.

This Agreement is subject to applicable federal laws and, to the extent not preempted, the applicable laws of the state of New York (except to the extent that this Agreement can and does vary such rules or laws). The body of state and federal law that governs our relationship with you, however, is too large and complex to be reproduced here. The purpose of this document is to:

   1. Summarize some laws that apply to common transactions;
   2. Establish rules to cover transactions or events which the law does not regulate;
   3. Establish rules for certain transactions or events which the law regulates but permits variation by agreement; and
   4. Give you the disclosures of some of our policies to which you may be entitled or in which you may be interested.

If any provision of this document is found to be unenforceable according to its terms, all remaining provisions will continue in full force and effect.


As a part of signing up with iGObanking®, you will be asked to provide us information that will help us better serve your needs. No information is sold to third parties by iGObanking®, or provided to any business that is not a partner of iGObanking® or has been contracted by iGObanking® to provide services relating to this Agreement. For our full privacy policy agreement, click here.


You agree, for yourself (and the person or entity you represent if you sign as a representative of another) to the terms and conditions of this Agreement and the schedule of charges. You authorize us to deduct these charges directly from the account balance as accrued. You will pay any additional reasonable charges for services you request not covered by this Agreement.

Each of you also agrees to be jointly and individually liable for any account shortage resulting from charges or overdrafts, whether caused by you or another with access to your account. This liability is due immediately, and can be deducted directly from the account balance whenever the sufficient funds are available. You have no right to defer payment of this liability, and you are liable regardless of whether you signed the item or benefited from the charge or overdraft. This includes liability for our costs to collect the deficit including, to the extent permitted by law, our reasonable attorney's fees.


Deposits may be made in several ways: 1) using our website to electronically transfer funds from another account or 2) mailing us a check. Cash deposits are not permitted. It is your responsibility to insure that your deposit reaches us; and you inform us of the account to be credited. Otherwise, iGObanking will not be responsible for any loss that results. Any transaction that you conduct on Saturday, Sunday, a Federal holiday, or other days on which we are closed will be handled the following business day.

We may limit, refuse or return all or any part of a deposit without prior notice to you. We may return checks or cash that we receive for deposit into your account if we decide not to accept them. If a check or other deposit is returned to us unpaid or is otherwise charged back to us, we will deduct the amount of the check/deposit from your account. Funds will be available according to our funds availability schedule.


Unless clearly indicated otherwise on the account records, any of you, acting alone, who signs in the space designated for signatures on the signature card or e-signature card may withdraw or transfer all or any part of the available, unrestricted account balance at any time. Each of you (until we receive written notice to the contrary) authorizes each other person signing the signature card or e-signature card to endorse any item payable to you or your order of deposit to this account or any other transaction with us. We may refuse any withdrawal or transfer request which you attempt on forms not approved by us, by any method we do not specifically permit, which is greater in number than the frequency permitted, or which is for an amount greater or less than any withdrawal limitations. If you were to physically write a paper check against your e-checking account we may refuse to pay that check. Even if we honor a nonconforming request, we may treat continued abuse of the stated limitations (if any) as your act of closing the account. The fact that we may honor withdrawal requests that overdraw the available account balance does not obligate us to do so later. Funds will be available for withdrawal as set forth below under "Funds Availability Policy".

We may require not less than 7 days' notice in writing before each withdrawal from an interest-bearing account other than a time deposit, or from any other savings account as defined by Regulations D. Withdrawals from a time account prior to maturity or prior to any notice period may be restricted and may be subject to penalty. See your notice of penalty for early withdrawal.

Ownership of Account and Beneficiary Designation

These rules apply to this account depending on the form of ownership and beneficiary designation, if any, specified on the account records. We make no representations as to the appropriateness or the effect of ownership and beneficiary designations, except as they determine to whom we pay the account funds.

Individual Account - is an account in the name of one person.

Joint Account - is owned by two or more persons. Deposits and any additions to the account are the property of the owners as joint tenants with right of survivorship. This means that we may release the entire account to any owner during the lifetime of all owners. We may honor withdrawal requests from any owner during the lifetime of all owners. We may be required to release money in the account to satisfy a judgment against or other valid debt incurred by one owner. We may honor withdrawal requests from any surviving owner after the death of any owner, and may treat the account as the sole property of the surviving owner(s). Unless an owner directs us by written notice not to honor the withdrawal request of an owner, we will not be liable for doing so. After we receive such a notice, we may require written authorizations of any or all joint owners for further payments or deliveries.

Telephone Transfers

A telephone transfer from this account to another account with us, if otherwise arranged for or permitted, may be made by the same persons and under the same conditions generally applicable to withdrawals. Unless a different limitation is disclosed in writing, we restrict the number of transfers from a savings and money market savings account to another account or to third parties, to a maximum of six per month. Other account transfer restrictions may be described elsewhere.

Amendments and Termination

We may change any term of this Agreement. Rules governing changes in interest rates are provided separately. For other changes, we will give you reasonable notice in writing or by any other method permitted by law. We may also close this account at any time upon reasonable notice to you and tender the account balance to you by mail. Notice from us to any one of you is notice to all of you.


We will provide you with an e-statement monthly. Your e-statement will be available to you on www.igobanking.com. You must examine your e-statement of account with "reasonable care and promptness". If you discover (or reasonably should have discovered) any unauthorized transactions you must promptly notify us of the relevant facts. As between you and us, if you fail to do either of these duties, you will have to bear the entire loss. You agree that the time you have to examine your statement and report to us will depend on the circumstances, but will not, in any circumstance, exceed a total of 14 days from the date the statement is available to you.

You further agree that if you fail to report any unauthorized transactions, or any other errors in your account within 60 days of the date the statement is available to you, you cannot assert a claim against us on any items in that statement, and as between you and us, the loss will be entirely yours. This 60-day limitation is without regard to whether we used ordinary care. The limitation in this paragraph is in addition to that contained in the first paragraph of this section.


You agree that we may (when permitted by law) set off the funds in this account against any due and payable debt you owe us or in the future, by any of you having the right of withdrawal, to the extent of such persons' or legal entity's right to withdraw. If the debt arises from a note, "any due and payable debt" includes the total amount of which we are entitled to demand payment under the terms of the note at the time we set off, including any balance the due date for which we properly accelerate under the note.

This right of offset does not apply to this account if : (a) it is an IRA or other tax-deferred retirement account, or (b) the debt is created by a consumer credit transaction under a credit card plan (but this does not affect our rights under any consensual security interest), or (c) the debtor's right of withdrawal only arises in a representative capacity, or (d) social security or supplemental security income payments are deposited into this account pursuant to an agreement with us which permits such direct deposit without presentation to you at the time of deposit. You agree to hold us harmless from any claim arising as a result of our exercise of our right to setoff.

Notice of Negative Information

Federal law requires us to provide the following notice to customers before any "negative information" may be furnished to a nationwide consumer-reporting agency. "Negative information" includes information concerning delinquencies, overdrafts or any form of default. This notice does not mean that we will be reporting such information about you, only that we may report such information about customers that have not done what they are required to do under our agreement. After providing this notice, additional negative information may be submitted without providing another notice. We may report information about your account to credit bureaus. Late payments, missed payments or other defaults on your account may be reflected in your credit report.


Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.


You may authorize a third party to initiate electronic funds transfers between your account and the third party's account. These transfers to make or receive payment may be onetime occurrences or may recur as directed by you. These transfers may use the Automated Clearinghouse (ACH) or other payments network. Your authorization to the third party to make these transfers can occur in a number of ways. In some cases, your authorization can occur when the merchant posts a sign informing you of their policy. In all cases, the transaction will require you to provide the third party with your account number and bank information. This information can be found on your check as well as on a deposit or withdrawal slip. Thus, you should only provide your bank account information (whether on the phone, the Internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic funds transfers.

Online Banking Computer Transfers - types of transfers and charges
You may access your account(s) by computer through the internet by logging onto our website at www.igobanking.com® and using your User Name and password, to:

    * transfer funds between statement savings accounts, transfer funds between money market savings accounts
    * get information about:
          o the account balance of statement savings accounts, money market savings accounts and certificates of deposit
          o available account balance of statement savings accounts, money market savings accounts and certificates of deposit
          o deposits to checking, money market savings and statement savings accounts
          o withdrawals from checking, money market savings and statement savings accounts
          o ATM and Point of Sale transactions

Hours of Accessibility
You can access your Account(s) through iGObanking® Online Banking seven days a week, 24 hours a day. However, at certain times, some or all of iGObanking® Online Banking may not be available due to system maintenance or other factors. During these times, you may opt to call the telephone banking facility to conduct your transactions. If a request to transfer funds through iGObanking® Online Banking is completed before 10:00 p.m. on a Business Day, the transfer will be posted to your Account that same day. If a request to transfer funds is completed after 10:00 p.m. on a Business Day or on a non-Business Day, the transfer will post to your Account the next Business Day.

Telephone Transfers - types of transfers, frequency and dollar limitations - You may access your account by telephone 24/7 by calling 1-888-432-5890 using your social security number, and your PIN to get information about:

    * the last amount of your deposits to checking/savings/money market savings/ CD account(s)
    * the last amount of withdrawals from checking/savings/money market savings/CD account(s)
    * to transfer funds between your checking, money market savings and savings accounts

Please also see Limitations on frequency of transfers section regarding limitations that apply to telephone transfers.

Limitations on frequency of transfers
In addition to those limitations on transfers elsewhere described, if any, the following limitations apply:

    * Transfers from a Statement Savings account to another account or to a third parties by preauthorized, automatic, telephone, or computer transfer are limited to six (6) per month.

Except as indicated elsewhere, we do not charge for these electronic funds transfers.

Error Resolution Notice
In case of errors or questions about your electronic transfers, email, call or write us at the telephone number or address listed in this Agreement, as soon as you can, if you think your e-statement or receipt is incorrect or if you need more information about a transfer listed on your e-statement or receipt. We must hear from you no later than 60 days after we send the FIRST e-statement on which the problem or error appeared.
  1. Tell us your name and account number
  2. Describe the error or transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
  3. Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and we will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point of sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.

We will tell you the results within three business days after completing our investigation. If we decide that there was not error, we will send you a written explanation.

You may ask for copies of the documents that we used in our investigation.

P.O. Box 9000
East Meadow, NY 11554
Attention: iGObanking Claims

Or call Customer Service at 888.432.5890


Rate Information - For current rates click here.

Compounding Frequency - Interest will be compounded every day.

Crediting Frequency - Interest will be credited to your account every month.

Effect of closing an account - If you close your account before interest is credited; you will not receive the accrued interest.

Minimum balance to open the account - You must deposit $25,000 to open this account.

Minimum balance to obtain the annual percentage yield disclosed - You must maintain a minimum balance of $25,000 in the account each day to obtain the disclosed percentage yield.

Daily balance computation method - We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day.

Accrual of interest on non-cash deposits - Interest begins to accrue on the day you deposit noncash items.

Transaction Limitations:
You may not make deposits into your account before maturity. You may make withdrawals of principal from your account before maturity only if we agree at the time you request the withdrawal. You can only withdraw interest credited to your account before maturity without penalty. You can withdraw interest anytime during the term of the certificate of deposit after it is credited to your account. IRS rules and regulations apply to all Individual Retirement Accounts.
Early withdrawal penalties (a penalty may be imposed for withdrawals before maturity). Penalty may reduce principal.

  • If your account has an original maturity between one year and less than three years: The fee we may impose will equal six months simple interest on the amount withdrawn subject to penalty. Plus the retail value of the gift received, applicable sales tax and shipping fees.
  • If your account has an original maturity between three years and less than seven years: The fee we may impose will equal one year simple interest on the amount withdrawn subject to penalty. Plus the retail value of the gift received, applicable sales tax and shipping fees.

In certain circumstances such as the death or incompetence of an owner of this account, the law permits, or in some cases requires, the waiver of the early withdrawal penalty.

Withdrawal of interest prior to maturity - The annual percentage yield assumes interest will remain on deposit until maturity. A withdrawal will reduce earnings.

Automatically renewable time account - This account will automatically renew at maturity. You may prevent renewal if you withdraw the funds in the account at maturity (or within any grace period mentioned below) or we receive written notice from you within any grace period mentioned below. We can prevent renewal if we mail notice to you at least 30 calendar days before maturity. If either you or we prevent renewal, interest will continue to accrue after the final maturity for up to seven calendar days. The interest rate will be the prevailing rate in effect immediately at maturity. Each renewal term will be the same as the original term, beginning on the maturity date. The interest rate will be the same we offer on new deposits on the maturity date, which have the same term, minimum balance (if any) and other features as the original time deposit. You will have seven calendar days after maturity to withdraw the funds without a penalty.

Common Features
We may require not less than 7 days' notice in writing before each withdrawal from an interest-bearing account other than a time deposit, or from any other savings account as defined by Regulation D. Withdrawals from a time account prior to maturity or prior to any notice may be restricted and may be subject to penalty. See your notice of penalty for early withdrawal.

Fees may reduce earnings. Please refer to our fee schedule for additional information about charges.


Please read these terms and conditions carefully. By accessing this Web site and any pages within, you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not access this Web site, or any pages within. iGObanking® is a division of Flushing Bank.


Copyright in the pages and in the screen displaying the pages of this Web site, and in the information and the material contained within their arrangement, is owned by iGObanking® unless otherwise indicated.

iGObanking.com® and iGObanking® are registered trademarks. Flushing Bank may also claim trademark and service mark rights in other marks contained in the pages of this Web site.

This website has been prepared solely for the purpose of providing information about iGObanking® and Flushing Bank and the products and services iGObanking® offers. The information and materials contained in the pages of this website - and the terms, conditions and descriptions that appear - are subject to change. Your eligibility for particular products and services is subject to final iGObanking® and Flushing Bank determination and acceptance.

The information and materials contained in this website, including text, graphics, links or other items - are provided “as is”, “as available”. This website has been prepared in good faith by iGObanking® and Flushing Bank. Nonetheless, iGObanking® and Flushing Bank do not warrant the accuracy, adequacy or completeness of this information and materials and expressly declaims liability for errors or omissions in this information and materials.

No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials provided in this Web site.

Hyperlinks to other Internet resources outside of our domain are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by iGObanking® or Flushing Bank.


In no event will iGObanking® or Flushing Bank be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if iGObanking®, Flushing Bank, or their representatives are advised of the possibility of such damages, losses or expenses.

Except as posted in the Privacy Statement, all information submitted to iGObanking® and Flushing Bank via this site shall be deemed and remain the property of iGObanking® and Flushing Bank, and iGObanking® and Flushing Bank shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in information a visitor to this site provides iGObanking® or Flushing Bank through this site. iGObanking® and Flushing Bank shall not be subject to any obligations of confidentiality regarding submitted information except as agreed by iGObanking® or Flushing Bank pursuant to direct customer relationships, as provided in the Privacy Statement or as otherwise specifically required by law.

Your access to and use of this website, and the terms set forth on this disclaimer page, are governed by the laws of the State of New York, to the extent not preempted by federal law.

Any Questions?

If you have any questions, click here or call an Internet Specialist during business hours:

Monday to Sunday (7:00 a.m. to 11:00 p.m. ET) at 1-888-432-5890